Return Policy – postmodernshirts.com

Thank you for choosing postmodernshirts.com, the home of apparel shaped by the distinctive creative vision of Postmodern Shirts. We want you to be genuinely satisfied with your purchase. However, we also understand that sometimes a shirt does not work out—the fit may feel different than expected, the color might not suit you, or you simply may have changed your mind. This Return Policy explains your rights, our responsibilities, and the process for returning items purchased from postmodernshirts.com. Please note that this page contains no specific contact details, return shipping costs, or timeframes measured in exact days, as those operational details may vary and are provided separately during the returns process or on your order confirmation. Instead, this document outlines the principles and general procedures that govern all returns.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions. First, it must be in new, unworn, unwashed, and undamaged condition. We cannot accept returns for shirts that show signs of wear, including but not limited to deodorant marks, pet hair, perfumes, makeup stains, or any odor such as smoke or laundry detergent. Second, all original tags and packaging must still be attached to the garment. Third, the return must be initiated within the return window specified on your order confirmation or on the returns portal of postmodernshirts.com. Items that have been worn, washed, altered, or damaged by the customer are not eligible for a refund or exchange.

2. Non-Returnable Items

Certain categories of products cannot be returned. For hygiene reasons, we cannot accept returns on any items that come into direct contact with sensitive areas of the body unless they are defective. Additionally, any shirt that has been custom-printed, modified, or specially ordered outside of our standard collection is considered final sale. Gift cards, promotional items received for free, and clearance items marked as “final sale” on postmodernshirts.com are also non-returnable. If you are unsure whether a specific product qualifies for return, please check the product page before purchasing or review your order invoice for any final sale indicators.

3. How to Initiate a Return

If you believe your item is eligible for return, the first step is to visit the return portal on postmodernshirts.com. You will need your order number and the email address used to place the order. From there, you will be guided through a short process: select the item(s) you wish to return, indicate the reason for the return, and confirm that the items are in original condition. Once your return request is reviewed and approved, you will receive instructions on how to prepare and send back the package. We strongly recommend keeping proof of return shipment until you have received confirmation that we have processed your refund. Items sent back without prior approval through the return portal may not be accepted.

4. Return Condition and Inspection

When we receive your return package at our designated returns facility, every shirt featuring Postmodern Shirts designs will be carefully inspected. This inspection checks for the original condition criteria mentioned above. If the item passes inspection, your return will be approved. If the item shows signs of wear, damage, stains, odors, or missing tags, we may deny the return and send the item back to you. In some cases, a partial refund may be offered if the item is still sellable but has minor, non-original flaws. The decision following inspection is final, but we always document the condition of returned items thoroughly.

5. Refunds

Once your return is approved after inspection, a refund will be issued to your original payment method. The refund amount will equal the purchase price you paid for the returned item(s), excluding any non-refundable charges. Please note that the time it takes for the refund to appear in your account depends entirely on your bank or payment provider. Some issuers take several business days to post refunds. If you have not seen the refund reflected after a reasonable period, please check your bank account statement first, then contact your payment provider before reaching out to us through the messaging system on postmodernshirts.com.

6. Exchanges

If you wish to exchange your Postmodern Shirts item for a different size or color, the fastest method is to return the original item following the process above and place a new order for the desired item separately. We do not guarantee that exchange inventory is held aside during the return process, so placing a new order immediately ensures that the size or color you want does not sell out. If you have specific questions about exchanging a defective item for an identical replacement, please refer to the defective item section below. Standard exchanges for size or color changes are treated as two separate transactions: a return and a new purchase.

7. Defective or Incorrect Items

We take quality seriously at postmodernshirts.com. Every shirt inspired by Postmodern Shirts is checked before shipment. However, mistakes can sometimes happen. If you receive an item that is defective (such as a printing error, a hole, a loose seam) or the wrong item entirely (wrong design, wrong size, wrong color), please initiate a return through the portal as described above, but clearly mark the issue as “defective” or “wrong item” in your request. You will be given specific instructions for these cases. In such situations, we will cover the necessary steps to send you a correct replacement or issue a full refund including any non-refundable charges originally paid. We may request photographic evidence of the defect to process your claim more quickly.

8. Restocking and Non-Refundable Charges

To keep our operations sustainable, we apply a standard restocking fee to certain returns. However, because this fee and other non-refundable charges vary based on your location and the specific shipping method originally selected, the exact details are not listed on this policy page. Instead, any restocking fee or non-refundable charge will be clearly shown during the return initiation process on postmodernshirts.com before you finalize your return request. You will always have the opportunity to review these amounts and decide whether to proceed with the return. Defective or incorrect items are generally exempt from restocking fees.

9. International Returns

For customers returning items from outside the country where postmodernshirts.com is based, additional considerations apply. You are responsible for properly completing any customs forms and for ensuring that the return package is clearly marked as “returned merchandise” to avoid additional import duties or taxes. We cannot accept packages that are held by customs or that arrive with unpaid fees. International return shipping costs, as well as any taxes or duties incurred during the return process, are generally the responsibility of the customer unless the return is due to a defect or our error. We recommend using a trackable shipping method for international returns, as lost return packages cannot be refunded without proof of delivery.

10. Final Sale Items

From time to time, postmodernshirts.com offers certain products at a reduced price under a “final sale” designation. These items are clearly marked as final sale on the product page and again during checkout. Final sale items cannot be returned or exchanged for any reason, including size mismatches or change of mind, unless they arrive defective or damaged. Please exercise extra care when ordering final sale items, as all sales are considered final once the order is placed.

11. Changes to This Return Policy

We reserve the right to modify this Return Policy at any time. Changes become effective immediately upon being posted on postmodernshirts.com. The policy in effect at the time you placed your order will govern that specific purchase. We encourage you to review this page before making a purchase to ensure you are comfortable with our return terms.

12. Our Commitment to You

We believe that every shirt carrying the spirit of Postmodern Shirts deserves to be loved by its owner. Our return policy is designed to be fair to both you and our small operation. We do not want you to keep a shirt that truly does not work for you. At the same time, we ask that you respect the effort and care that goes into each garment by returning it in the same condition you received it. Thank you for being part of the postmodernshirts.com community. Wear thoughtfully, return responsibly, and always keep questioning.